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Compare the Palm OS® operating system to the Pocket PC operating system.
... Palm Powered? Pocket PC
Comparison Item
Number of Software Programs • Over 13,000 software titles are commercially available.1 This number does not include any of the specialized applications that are developed in-house by many corporations.
• About 1,600 software titles.2
Software Compatibility • Virtually all Palm OSฎ applications are compatible across all Palm Powered™ products.

• Properly written Palm OS software will continue to work when the Palm OS moves to ARM-compliant processors.
• The compatibility story for Pocket PC devices is very confusing. First-generation Pocket PC devices ran on different processor architectures, so the same programs could not run on all Pocket PCs.

• First generation Pocket PC devices from HP and Casio became instantly obsolete when Microsoft announced Strong ARM-only support for future products.

• In order to run existing applications on new Pocket PC hardware, customers were forced to replace all applications based on architectures other than ARM.

• Any applications written for non-ARM Pocket PC systems were instantly made obsolete by Pocket PC 2002.
Hardware Freedom of Choice • The range of Palm OS products includes mainstream handhelds from Acer, AlphaSmart, Garmin, HandEra, Handspring, Kyocera, and the Palm Solutions Group. High-end multimedia handhelds from Sony, smart phones and communicators from Kyocera, Handspring, Palm and Samsung. Enterprise handhelds from Symbol and Palm.
• The Pocket PC platform does not support mainstream handhelds or smart phones. Three separate platforms (Pocket PC, WinCE 3.0, and Stinger) with three unique application sets would be required to support the broad range of hardware that is supported by the Palm OS.

• WinCE 3.0 handhelds have unique user interfaces and applications, which translates to increased IT support and an isolated user experience.

• Stinger smart phones, not available until sometime the future, will also have a unique user interface and can not run Pocket PC software.
Software Developers • Currently (01/02) over 200,000 registered developers with over 30% developing the full range of enterprise software.
• Developer enthusiasm is limited due to Microsoft's bundling of its own applications with PocketPC and its tendency of making architectures and products obsolete without advance warning.
Enterprise Standards • 91% of Fortune 1000 companies with a handheld standard have selected the Palm OS platform for their standards list. 85% percent of these companies selected Palm handhelds as their corporate standard. 3 These findings are consistent with other independent research showing that 83% of corporations that plan to support mobile devices will support Palm-based handhelds.4 • Independent research shows that only 44% of the companies planning to support mobile devices will support Pocket PC devices.3
Enterprise Solutions • Embraced by virtually every major enterprise software company (Oracle, Sun, SAP, Siebel, Tivoli, PeopleSoft, etc.) and vertical markets such as education, healthcare, finance, and entertainment. • Many enterprise software companies are ambivalent about WinCE due to tensions with Microsoft.
Market Share • Greater than 72% worldwide share.6 • Less than 15% worldwide share.5
Expansion • Built-in SD/MMC, Compact Flash, Springboard and Memory Stick.

• Handera’s handheld contains both integrated Compact Flash and SD/MMC slots.

• The Universal Connector, a second form of expansion on all new Palm branded devices, makes it possible to use add-on hardware across the entire line of new Palm branded handhelds.

• Hundreds of add-on hardware products exist including, keyboards, scanners, printers, cameras, GPSs, modems and voice recorders.
• Only Compact Flash and PC cards. Some products include an SD/MMC slot.

• The purchase of expansion sleeves or accessories is often required.

• Limited selection of add-on hardware options.
Connectivity

• The Palm i705 handheld offers built-in wireless capability7 with excellent coverage across the U.S. No additional hardware is required.

• The Palm i705 handheld is equipped with built-in secure wireless email access and internet connectivity. In addition, dual expansion capability supporting SD expansion cards and MultiMediaCard and a customized instant notification manager.

• WLAN access is available using the Xircomฎ Wireless LAN (802.11b) Module for Palm m500 Series handhelds. In addition, easy to configure clip-on wireless modems are also available for Palm III, Palm V, and Palm m500 series handhelds.

• All Palm handhelds can use the Mobile Connectivity Software (MCS) to access the Web using infrared or a cable to connect with a connection-capable mobile phone.
• No integrated wireless Pocket PC solutions are available in the U.S. Expansion packs and/or cards must be purchased, making the Pocket PC solution even more expensive compared with Palm Powered wireless solutions.

• Unlike the integrated Palm i705 handheld, an iPAQ user must figure out how to install and configure a PC expansion pack with a WAN card + antenna (four separate pieces).

• Independent testing has shown that for the case of the Compaq iPAQ "solution," this is a difficult task, requiring up to several days for account activation.

• The lowest cost solution for an iPAQ 37XX is more than $1000 ($499 for the device + $399 for the PC Card + $149.99 for the PCMCIA expansion pack, source: Sierra Wireless Website). This is compared to about $399 for the Palm i705, which brings secure wireless email access and internet connectivity.
Support for Web Browsing, Web Clipping, and WAP

• Supports Web browsing.

• Pioneered Web Clipping as an optimized format developed specifically for Palm Powered handhelds.

• Supports WAP browser, included in Palm’s Mobile Connectivity software.
• Support Web browsing.

• Supports WAP browsers through third parties.
Macintosh Support

• Native Macintosh support. • No support. Users must run a PC emulator. 3rd party software coming.
Automatic Data Backup

• Palm’s HotSync® operation automatically backs up all data on the handheld. • ActiveSync only automatically backs up the calendar, contacts, Web favorites, inbox and tasks. The user must take specific additional steps to ensure that other data/ applications are backed up.

• Gartner Group issued a warning about the risk of data loss on the iPAQ based upon enterprise reports. They recommend carrying a compact flash expansion sleeve and compact flash card equipped with utility software to constantly back up data, significantly increasing size, weight and cost.

• From their findings, even when data was completely backed up, data restoration was "time consuming and cumbersome" taking "up to several hours". 8
Size & Weight

• Many of the current handhelds from Palm are less than 140 grams in weight, substantially smaller and lighter than any Pocket PC system. • Pocket PC devices range from 170 to 280 grams in weight. Add on wireless connectivity to the iPAQ and you are at 368 grams, more than twice as heavy as the Palm i705 integrated wireless handheld.
Battery Life

• Independent tests indicate that Palm Powered handhelds last up to 2 weeks in a typical usage scenario. • In independent tests, the Compaq iPaq runs out of power in a typical usage scenario in under three days, putting the user at risk of losing access to data on a short business trip.

• The battery life minimum requirement for Pocket PC 2002 was reduced from 10 to 8 hours of continuous use.
Estimated Steet Price

• Palm Powered handhelds start at just $120, giving users many price vs. feature options. • Prices for new Pocket PC 2002 devices start at $499 (suggested retail price), forcing all users to pay extra for features they may not want.
Footnotes 1 Palm software measured by PalmGear.com. December 2001.

3 Independent survey conducted by Winn Technology Group, Inc. 2002. Results based on the number of respondents.

4 Jupiter Metrics Executive Survey, September 2001.

6 U.S. Market Share. Source: IDC, Full Year 2000

7 Requires Palm.Net® Service, sold separately in US only. Not available in all areas.
2 Pocket PC software measured by independent survey of Handango. December 2001.

3 Independent survey conducted by Winn Technology Group, Inc. 2002. Results based on the number of respondents.

5 IDC Personal Companions, calendar 2000. Reported July 2001.

8 Gartner Group, Research and Advisory Services, 04/30/2001.
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